Our ninth episode features none other than entrepreneur, writer, consultant, podcaster, and public speaker, Jay Baer. We talked about his successful writing and speaking career, customer experience, and the future of content and digital marketing agencies. Also, we spoke about how the coronavirus pandemic has impacted business priorities and customer relations.
Podcast: Play in new window | Download
Subscribe: RSS
More About Jay Baer

Jay Baer has spent 25 years in digital marketing and customer experience, consulting for more than 700 companies during that period, including 34 of the FORTUNE 500. His current firm – Convince & Convert – provides word of mouth, digital marketing, and customer experience advice and counsel to some of the world’s most important brands. Baer is also the host of the podcast, Social Pros alongside his friend Adam Brown.
Podcast Recommendations
- Planet Money by NPR
- How I Built This by NPR
Email the show with questions, comments, and ideas at chris@inspirefirst.com.
Leave us a voicemail at 855.932.7263.
Please indicate if you want your email or voicemail to be read or played during the show.
This post was proofread by Grammarly Premium.