Our ninth episode features none other than entrepreneur, writer, consultant, podcaster, and public speaker, Jay Baer. We talked about his successful writing and speaking career, customer experience, and the future of content and digital marketing agencies. Also, we spoke about how the coronavirus pandemic has impacted business priorities and customer relations.
More About Jay Baer
Jay Baer has spent 25 years in digital marketing and customer experience, consulting for more than 700 companies during that period, including 34 of the FORTUNE 500. His current firm – Convince & Convert – provides word of mouth, digital marketing, and customer experience advice and counsel to some of the world’s most important brands. Baer is also the host of the podcast, Social Pros alongside his friend Adam Brown.
- Planet Money by NPR
- How I Built This by NPR
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